Key Principles (Findings)
This guidance establishes that the eSTAR platform will become the mandatory format for the electronic submission of medical device Pre-Submissions to the FDA. A key principle is that a properly completed eSTAR submission is considered a 'complete' submission, which allows it to bypass the traditional Refuse-to-Accept (RTA) process and instead undergo a more focused technical screening within 15 days. The structure of the eSTAR template is designed to align with the FDA's internal review memo, creating a more efficient and consistent review process. The guidance also makes it clear that while eSTAR use is currently voluntary, it will become required for Pre-Subs at least one year after this guidance is finalized.

Recommendations for Industry
The primary recommendation for industry is to familiarize themselves with and begin voluntarily using the eSTAR platform for Pre-Submissions in advance of the mandatory deadline. The guidance recommends that submitters use the structured, dynamic PDF to ensure all necessary elements of a complete submission are included, thereby facilitating a smoother and more efficient review. For certain types of follow-up communications, such as submitting meeting minutes or presentation slides, the guidance recommends they continue to be submitted as an eCopy rather than through the eSTAR template.

Regulatory Considerations
This guidance is issued under the authority of the Federal Food, Drug, and Cosmetic (FD&C) Act, which mandates the transition to electronic-only submissions. Upon finalization, the requirement to use the eSTAR template for Pre-Subs will be a binding regulatory requirement. The guidance outlines a specific technical screening process for eSTAR submissions that will replace the RTA process. If a submission fails this screening, it will be placed on hold, and the review clock will restart upon receipt of the corrected information. The document also specifies certain types of submissions, such as appeals and withdrawal requests, that will be exempt from the mandatory eSTAR requirement.

Findings
Pre-Submissions (Pre-Subs) allow submitters to obtain FDA feedback on specific questions before submitting formal IDEs, 510(k)s, PMAs, or other applications. Early feedback can improve submission quality and streamline the review process.
Submission Issue Requests (SIRs) provide a mechanism for addressing issues raised in FDA hold letters (e.g., 510(k) deficiencies) to help expedite resolutions.
Study Risk Determinations help sponsors clarify whether clinical studies are significant risk (SR), non-significant risk (NSR), or exempt from IDE regulations.
Informational Meetings are non-feedback sessions aimed at familiarizing FDA staff with new devices or sharing updates on ongoing development.
The program encourages timely submissions, including supplements for ongoing discussions and amendments to update materials.

Recommendations
Clearly define the purpose and goals of the Q-Sub in the submission to facilitate effective FDA review.
Include specific, well-formulated questions that focus on a limited number of topics to ensure actionable feedback.
For Pre-Subs, align planned testing and submissions with FDA guidance and include detailed device descriptions, testing protocols, and relevant background information.
Use SIRs to discuss proposed solutions to deficiencies raised in FDA hold letters, focusing on timely resolution.
Draft and submit meeting minutes promptly (within 15 days of meetings) to ensure accurate documentation of FDA feedback.

Regulatory Considerations
Submitters should adhere to the timelines specified for different Q-Sub types, including 70 days for Pre-Sub feedback or 21 days for SIRs submitted promptly after a hold letter.
Q-Subs should include all relevant regulatory history and references to prior FDA communications to streamline the review process.
FDA feedback through the Q-Sub program is non-binding and based on the information available at the time; subsequent submissions must align with the provided feedback to maintain consistency.
Informational Meeting requests should clearly state that feedback is not expected and may be used to track interactions outside other formal Q-Sub types.
Confidentiality of Q-Subs is maintained in compliance with FDA’s disclosure regulations and the Freedom of Information Act (FOIA).

Findings
There are various formal and informal engagement pathways available for developers of Digital Health Products and Combination Products to communicate with the FDA to seek advice regarding product classification, regulatory status, and submission strategies. Informal pathways include the Digital Health Inquiry (via the Digital Health Inbox), the DICE Mailbox Inquiry, and the Pre-RFD Process, which provide non-binding feedback. Formal pathways include the 513(g) Program for classification, and the Q-Submission Program (encompassing Pre-Submissions for pre-application feedback and SRD for risk determination).

Recommendations
Manufacturers should use the provided map to determine the appropriate pathway based on their product type (standalone digital health or combination product) and the type of advice they are seeking (informal or formal). The Pre-Submission (Pre-Sub) program is recommended as an opportunity to obtain formal feedback "prior" to submitting an application, particularly if a new product's regulatory pathway is unclear or if planning a study to support a future application. Combination Product manufacturers can use CPAMs to clarify marketing authorization standards or post-market modification requirements.

Regulatory Considerations
The 513(g) Request provides information on a product's classification and applicable regulatory requirements but does not determine substantial equivalence or make final marketing authorization decisions. Programs like the CDRH-Payor Connection and Parallel Review with CMS are voluntary and designed to expedite patient access by aligning clinical evidence for both regulatory clearance/approval and coverage decisions. Participation in these programs, however, does not alter the FDA’s existing, separate standards for regulatory review.

Findings
HFE/UE is essential for identifying and mitigating use-related risks that could compromise device safety or effectiveness.
Preliminary analyses, such as task and fault tree analyses, help identify critical tasks and use-related hazards early in device development.
Human factors validation testing must represent realistic use scenarios, include diverse user populations, and focus on critical tasks with potential for serious harm.
Residual risks that remain after validation testing must be justified in terms of the device's overall benefits and risk management measures.
Effective risk management prioritizes design modifications over labeling or training as the primary method for addressing use-related hazards.

Recommendations
Incorporate HFE/UE into all stages of device development to address use-related hazards through design improvements.
Conduct comprehensive risk analyses to identify and prioritize critical tasks that may lead to serious harm if performed incorrectly.
Design human factors validation testing to reflect real-world conditions and involve representative user populations.
Address use-related risks primarily through design modifications, with labeling and training as secondary measures.
Submit detailed HFE/UE documentation in premarket applications to facilitate FDA review and approval.

Regulatory Considerations
Submit human factors validation testing data as part of premarket applications for devices where use-related errors could result in serious harm.
Risk management processes must align with standards such as ANSI/AAMI/ISO 14971 and IEC 62366, ensuring comprehensive hazard identification and mitigation.
Conduct additional validation testing if modifications to a marketed device impact user interactions or introduce new risks.
For actual-use testing, ensure compliance with Investigational Device Exemption (IDE) requirements where applicable.
Manufacturers should maintain detailed records of HFE/UE processes, which must be available for FDA review upon request.