Industry spotlight

Findings
The development of this standardized questionnaire highlights a critical gap in clinical research: the lack of a consistent method for collecting participant feedback. It implicitly finds that understanding the patient experience is essential for addressing issues like high dropout rates and patient burden. The tool’s detailed sections suggest that factors from communication and scheduling to technology usability and visit burden are key determinants of a participant’s trial experience.

Recommendations
The resource strongly recommends that sponsors and research sites proactively gather structured feedback directly from study participants. It advises using this tool to identify specific pain points in trial design and execution. The underlying recommendation is to adopt a more patient-centric and human-centered approach by integrating participant feedback into the continuous improvement of clinical trial protocols and operations, ultimately boosting recruitment and retention.

Regulatory Considerations
While not a formal regulatory guidance document, the tool supports the principles of patient-focused drug development (PFDD) encouraged by regulatory bodies like the FDA. Collecting data on the patient experience can help demonstrate that a trial’s design and conduct minimizes undue burden and is ethically sound. This feedback can be a valuable component of submissions, illustrating a commitment to patient centricity and potentially improving the assessment of a trial’s overall quality and integrity